1. Data We Collect
When placing an order or tracking a package on Ngwanu Market, we collect minimal necessary fulfillment data:
- Full Name (for rider parcel identification)
- Phone Number (for courier SMS and call coordination)
- Delivery Address & Lagos Area (to calculate transit route and fee)
- Optional Email (for digital receipt transmission)
2. Payment Security & No Card Storage
Ngwanu Market never stores credit/debit card numbers, CVVs, or bank login credentials on our servers or client browser storage. All card transactions are processed securely through CBN-licensed payment switches (Paystack and Flutterwave) using PCI-DSS Level 1 compliant tokenization.
3. Local Storage & Offline PWA Cache
To enable instant edge loading and offline catalog browsing in Lagos, your shopping cart, saved items, and recent order history are securely cached on your personal device using standard Web Storage and Service Workers. You may clear this data at any time via your browser settings.
4. Data Retention & Rights
Under the NDPA, you have the right to request access to or deletion of your order records. To request data deletion or privacy inquiries, contact founder Emmanuel Emeka Ndubuisi directly via our verified WhatsApp support line.